This resume exposes the applicant’s skills and experience of working at a call centre. The resume outlines all the companies the applicant has worked for and the roles he played at that company. His extra skills are also shown through his achievements and responsibilities all listed in the resume which can also be used to apply for jobs like call center customer care jobs, telesales agent jobs etc.
Sample Call Center Resume
Zip Code 76862
To achieve and surpass the set sale targets always.
2007-Presently: Win world Business Processing: Telesales agent
I called various customers and introduced the products to them.
I solved various customers inquiries about the products sold.
Took customer through product user manuals on phone.
I marketed the client’s products and services to our customers.
2005-2007: Client Connection ltd: Call Centre Agent
Did English transcriptions.
Served as online customer care representatives
Serviced client’s websites.
Received and made sales calls to market the client’s products.
Conducted online market survey and research for clients.
Conducted telephone market surveys.
2005-2007: Global Matrix BPO: Customer Care Agent
Negotiating contracts with clients.
Providing information about the company whenever I was required to.
Briefing the client on various products.
Taking customers through the business processes when they seek our services.
Picking calls at the office and ushering in visitors.
2001-2005: Albert Einstein University
Bachelor of Arts in Marketing.
Making the biggest sale volume at Win world BPO.
Listening to music
Can be provided upon request