Customer service manager resume is used to seek for job openings in the public relations and communication department. This resume can be used to seek for public relations jobs, corporate communications jobs, customer service jobs etc. It follows the basic resume structure of personal information, career objective, Professional summary, Educational background, other skills, hobbies and references.
Sample Customer service manager resume
Arnold Johnson
747 West Street,
Jefferson City, Missouri 46575
Home: 756-4636-73737 Cell: 756-63464-63748
Email: johnsonarn@ymail.com
Career objective:
Fully committed individual looking to offer my extensive business experience and customer service in a challenging customer service role in a reputable firm
Professional Experience
2008 to present: Wal-Mart Stores, Jefferson City, Missouri Customer Service Manager
Responsibilities
Identifying and making recommendation for process improvements.
Motivating employees to achieve personal goals and to consistently meet expected quotas
Building a teamwork environment that encouraged hard work and collaboration.
Ensuring workflow efficiencies, customer service excellence, and quality assurance
2006-2008: Zinc Energy, Jefferson City, Missouri, Credit Analyst
Responsibilities
Performed credit analysis to determine the approval of customers’ lines of credit
Resolved issues involving account discrepancies, product delivery and cost allocation.
2005-2006: Zinc Energy, Jefferson City, Missouri, Store Associate
Responsibilities
Managed and trained personnel in areas of record keeping and invoice processing.
Scheduled payment arrangements and product pick-ups
Education
Missouri Community College, Jefferson City
Bachelor of Business Administration, customer service major 1999
Computer Skills
MS Word, Excel and PowerPoint
References:
Available on request
