Electronic Resume Format

Electronic Resume

Electronic resume formats differ from the other formats in terms of the file type of your resume. Essentially, this format aims to prepare your resume as a softcopy for electronic storage, distribution, and tracking. Nowadays, online application is becoming more popular, so having this type of resume format allows you to reach many employers using the internet.

Basically, this format suggests that you limit the formatting used in your resume. This means that you have to omit tables, fancy fonts, and other formatting schemes that you use in order to present a perfect resume. This also includes italicized texts. Remember that employers may use different databases that using such formatting tools may destroy the content of your resume. On the other hand, you may use basic formatting that helps organize your resume. This includes spacing in between major sections and entries and indentions on the details of each section. You may also use the bold tool in order to highlight your positions in your work history.

Take note that this format does not require any other resume formats, such as chronological, functional, or professional. It only requires you to select an appropriate file type that counts for the different possible databases.

Electronic Resume Format and Example

Michael Corner

22^nd West Avenue

New York, USA

(012) 345 6789

mike.corner@aol.com

CAREER OBJECTIVE

Seeking a managerial position in the call center division of your company in order to utilize and further develop my skills in the field 

WORK EXPERIENCE

Call Center Team Manager (2008 – present)

Intel USA

New York, USA

Handles 5 teams under the Intel Customer Support account

Makes short term strategies in order to increase productivity of call center agents

Ensures that weekly goals are met

Monitors each Call Center Team Leader in terms of overall team productivity

Conducts weekly monitoring for each team in order to track developments and provides training recommendations

Devises strategies that aid agent retention and development

Call Center Team Leader (2006 – 2008)

Intel USA

New York, USA

Handled a team of call center agents working under the Intel Customer Support account

Ensured that team goals are met

advertisement

Provided coaching and training sessions to each agent in the team to increase knowledge on the account and develop skills in taking calls

Call Center Agent (2004 – 2006)

Intel USA

New York, USA

Received incoming calls from the clients of Intel USA

Provided basic problem solving functions to the clients using the computer as aid

Ensured that individual requirements, such as number of calls taken and customer satisfaction are met

EDUCATION

Bachelor of Science in Speech Communication (2000 – 2004)

New York University

New York, USA

Major in Speech Communication

Minors in Management and French

Graduated with honors

Dean’s Lister for 4 semesters

SKILLS AND QUALIFICATIONS

Proficient in Microsoft Applications and MS Office

Skillful in basic computer troubleshooting

Fluent in English and French

Good in Swimming and Soccer

ACADEMIC ORGANIZATIONS

President, Speech Communication Majors Club, 2003 – 2004

VP for External Affairs, Swimming Club, 2002 – 2003

Active Member, French Club, 2001 – 2004

Varsity Player, Soccer Club, 2003 – 2004

CHARACTER REFERENCES

Available upon request

advertisement