This resume reflects a clear understanding and wide experience of telesales. The resume should indicate the applicant’s ability to speak fluent and clear English. It should outline the responsibility and duties that were assigned to him/her. It should also emphasis on the applicants experience with a diverse group of clients whom he has served previously and can be used to apply for jobs like sales jobs, customer care jobs etc.
Sample Outbound Call Center Resume
Shane Whittaker
Memphis
Zip Code 7342
Telephone 988-598762
Objectives
To close big business deals through telesales.
Work Experience
2008-Presently: TeleMatrix Inc: Call Centre Agent
Duties
I called various customers and introduced the products to them.
I solved various customers inquiries about the products sold.
Took customer through product user manuals on phone.
I marketed the client’s products and services to our customers.
2003-2008: MarkTel ltd: Marketing Agent
Duties
Providing information about the company whenever I was required to.
Picking calls at the office and ushering in visitors.
I made service introduction calls to potential clients.
I received and made sales calls to market the client’s products.
Conducted telephone market surveys.
1999-2003: BristolMax Exchange. : Call Centre Agent
Duties
I did on phone marketing.
I served as online customer care representatives
Briefing the client on various products.
Negotiating contracts with clients.
Taking customers through the business processes when they seek our services.
1995-1999: The Wellington University
Bachelor of Arts in Journalism.
Achievements
Graduating with honors.
Hobbies
Playing Soccer
Listening to music
Watching movies
Referees
Can be provided upon request.
