You won’t recognize them as Store Detectives until they accost you after your shoplifting has been detected on CCTV or observed from a distance. Nearly all department stores and malls have them, mingling with shoppers and keeping a watchful eye on suspicious looking shoppers and store clerks as well. Apart from being observant and alert, Store Detectives are trained to implement store security systems to protect store inventory from shoplifting acts of both shoppers and sales staff. But unlike police, store detectives can’t make arrests, but only apprehend and detain shoplifters until the police arrives.
Store Detective Resume Format
Peter S. Gutierrez
North Vill., New York City
To work as a store detective in a large department store
Summary of Qualification
- 5 years of experience as a store detective in a department store chain.
- Above average communication skills in English and Spanish.
Career Experience/Job History
2005 – Present: Store Detective, Bloomingdale’s, NY
- Collaborate with operators of the in-house CCTV monitoring system to capture the comings and goings of store parking lots, entranceways, display racks, counters, checkouts, lavatories and change rooms
- Mingle with shoppers and be inconspicuous among potential shoplifters
- Accost and stealthily apprehend shoplifters without making a scene as much as possible but always ready to subdue resistance or put up a chase
- Detain suspects for turnover to the police or have them pay for the shoplifted merchandise items
- Provide evidence in court as required
Received commendation letter from store management for stealthily resolving more than 200 cases of shoplifting that saved the store more than $150,000 worth of merchandise from potential losses.
2005 – present: In-house seminars and workshops on surveillance systems
2001 – 2005: BS in Criminology (Undergraduate), Chicago State University
Professional and Character References
Can be furnished upon request