Technical Resume

By | August 11, 2009

Technical resumes follow a simple format but you should keep in mind that the resume should contain your key skills and expertise for the job.

You may want to insert sub categories into your technical resume in order to give the reader convenience in viewing the important details that you have included in your resume.

Sample Technical Resume

Ben Finnegan

83 North Street

Carlisle, MA 01741

(842)-277 4330

OBJECTIVE

Looking for a challenging position as a Technical Support Representative to improve my career in a corporate environment

STRENGTHS

  • Outstanding Leadership, Team Building and Project Management skills
  • Knowledgeable in process enhancement tasks
  • Exceptional oral and written communication skills
  • Dedicated in reaching goals and finishing deadlines
  • Strong organizational and analytical skills
  • Detail-specific customer handling skills

EXPERIENCE

First Service Corporation

Technical Support Representative, 2004 – Present

Sprint Software, Los Angeles, CA

  • Provide effective and consistent technical support
  • Active participation in formulating technical solutions
  • Responsible for maintaining the technical support webpage
  • Managed a team of  technical support representatives comprised of the top six employees in the department

J&B Corporation, Houston, TX

Customer Service Representative, 1999 – 2004

  • Answer customer inquiries and complaints received, in person, through phone calls or via correspondence and support applications
  • Interact with customers and provide program information, regulations, rules, laws, instructions and policies

Micro Systems, Dallas, TX

Customer Service Representative 1993 – 1999

  • Receive in person, via voice chat or through correspondence and support applications inquiries and complaints from supported customers
  • Interact with clients and offer program details and explain necessary procedures

EDUCATION

Morrison City College

A.A., Business Administration, 1998

REFERENCES

Available on request

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