This resume exposes the applicant’s skills and experience of working at a call centre. The resume outlines all the companies the applicant has worked for and the roles he played at that company. His extra skills are also shown through his achievements and responsibilities all listed in the resume and can be used when applying for other related jobs like outbound and inbound customer care jobs, transcription expert jobs, sales jobs etc.
Sample Telesales Resume
Houndmills, Hampshire, New York
Zip Code 6997
To be among the best telesales agent in the market
2008-Presently: Bridgecom International: Telesales agent.
Negotiating contracts with clients.
Providing information about the company whenever I was required to.
Briefing the client on various products.
Taking customers through the business processes when they seek our services.
Picking reception calls at the office and ushering in visitors.
2006-2008: Quick Tel Communications: Call Centre gent
I did English transcriptions.
I served as online customer care representatives
I serviced client’s websites.
I received and made sales calls to market the client’s products.
I conducted online market survey and research for clients.
Conducted telephone market surveys.
2003-2006: Global Matrix BPO: Customer Care Agent
I called various customers and introduced the products to them.
I solved various customers inquiries about the products sold.
Took customer through product user manuals on phone.
I marketed the client’s products and services to our customers.
1998-2003: Brooklyn School of Marketing
Bachelor of Arts in Marketing.
Getting recommendations from various clients on good service.
Can be provided upon request